“We Understand”
Our Clients’ Needs

Efficient Service Delivery

  • Timely & systematic service delivery processes
  • Over 98% client retention

Effective FM Services

  • Over 85% on scorecards across all projects


  • People, systems & structures in place to meet all clients’ needs

“We Build” Our Competencies


  • Combined core + MEFMA management experience

FM Excellence

  • Industry Practitioners
  • Trained professionals
  • Proven track record

“We Deliver” True Value

Value Enhancement

  • Average cost savings of over 15% YOY for long-term contracts

Longevity of Assets

  • PPM schedules & Plans
  • Reduced breakdowns

Proactive Engagement

  • Engagement on site to meet clients’ requirement proactively

Our Service Assurance

Our Service Assurance framework is designed to provide continuous support and improvement to all of our clients’ needs & requirements.

  • Average 5 working days of staff training before deployment to any new project. Toolbox talks weekly
  • ISO certified Health Safety regime – zero incidents
  • Diagnostic service audit team with monthly, quarterly, annually and Group Internal Audits to ensure service quality
  • Centralized Command Centre with integrated helpdesk
  • 1

    Evaluation of the policies & procedures across the organization

  • 2

    Setting up and implementing the policies, procedures, structures, and systems as per the (IMS)

  • 3

    Delivery of training to staff as per the IMS, Safety, Quality

  • 4

    Service assurance audits, Surprise visits, Induction site based

  • 5

    Periodical performance reviews & improvement plans, when necessary

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